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CNP Transactions

CNP - Card-not-present transactions are those where neither the card nor the cardholder are present at the point-of-sale, e.g. orders over the Internet, by mail,
telephone or fax. To best ensure that our sellers are protected, we have several options available from the main card issuers like Visa and Mastercard. Chip and
PIN cards have introduced a higher level of security to our face-to-face transactions. The industry is now looking at ways of using chip’s security features in the card-
not-present environment.

Dynamic passcode authentication is the latest solution that uses the added security of chip cards to offer better protection against online fraud. It validates the
cardholder’s identity and physical presence of their card via a pocket-sized card reader provided by their bank.

This is a new solution, and from the end of 2007 various banks across Europe will start running pilot schemes. Further updates will be published on these pages.


Verified by VISA

Verified by Visa is a simple password-protected identity-checking service that takes the risk out of online retail, for you and for your customers. You get protection
from fraudulent transactions and the costs associated with it, and your customers get the reassurance they need to spend with confidence.

Eliminate chargebacks
Verified by Visa helps protect you from fraudulent claims from cardholders – that they didn’t take part in, or authorise, a payment. Once you are up and running with
Verified by Visa, you are no longer liable for chargebacks of this nature.

Boost customer confidence
Visa Europe’s research in Germany, Spain and the UK shows that 84 percent of people who do not shop online would be more likely to with Verified by Visa. Of
established Internet shoppers, 71 percent say they would do so more frequently.

Achieve bigger sales
Research by the analysts Gartner Group states that the average e-commerce transaction is worth less than £73. Figures from Visa UK show that the average
Verified by Visa transaction is worth more than £138.

Implement with ease
Using Verified by Visa is a matter of adding a quick extra step to your online checkout procedure. For customers, enrolling takes moments and each purchase is
accompanied by a personalised secret message from their card issuing bank.

Other security solutions are:

Card security code
The three-digit security code on the reverse of every Visa card.

Address Verification Service (AVS)
Verifies a customer’s billing address against every order placed on our system in real time.



Mastercard Secure Code

This MasterCard SecureCode is a simple and secure way to pay. A private code known only to you and your bank, your SecureCode enhances your existing
MasterCard account by protecting you against unauthorized use of your card when shopping online with Patrasys.

MasterCard SecureCode is initiated on a our checkout and interacts with both the cardholder and their card issuer. When your customer comes to pay, a pop-up
window appears asking them to enter a unique, personal code that has been registered with their bank. The bank then authenticates the cardholder performing the
transaction and provides the electronic retailer explicit evidence of the online purchase.

How to setup Mastercard Secure code for your Mastercard

Step 1 - Sign Up for MasterCard SecureCode To choose your own SecureCode, follow the simple steps outlined by your financial institution:

Step 2- Use Your SecureCode at Checkout Every time you pay online, you will be automatically prompted to enter your own private SecureCode - just like entering a
PIN at the ATM. In seconds, you gain added protection while shopping online.


Patrasys Intelligent Fraud Prevention Software System

Intelligent fraud detection computer systems are used by Patrasys, and can track customer accounts for unusual spending patterns that may occur due to
fraudulent activity on a lost, stolen or compromised cards. Patrasys will continue to increase the effectiveness and sophistication of customer-profiling neural
network systems that identify unusual spending patterns or high-risk transactions. If irregular spending is detected, we will contact your bank or building society
who in turn will contact you to check if the transactions are genuine and, if not, an immediate block can be put on your card. This system is not only used for
transactions taking place in the UK but internationally as well.
Online Security
Patrasys Retailgate Limited trading as Patrasys.com is registered in England and Wales company number 06256915 registered at 2nd Floor, 145 - 157 St Johns Street, London, EC1V 4PY.
Tel: 08707120676, Email: admin@patrasys.com.
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